weBoost Home Complete | Powerful Multi-Carrier Cell Phone Signal Booster for 5G & 4G LTE | Simultaneous support for all U.S. Carriers – Verizon, AT&T, T-Mobile & more (model# 470145), DIY

I live in a rural area and have struggled with a poor cellular signal for years. After seeing ads for this product, I did a bunch of research, including downloading the WeBoost app and talking with their customer service/sales people about my test results. They assured me that their system would perform as advertised, but suggested that I upgrade from the proposed selection which was the “multi-room” to the more powerful “home complete”. Based on their assurances I spent the $1000 for the system. It arrived shortly before I left town for my wedding and honeymoon. I was not even thinking about a return period as I was certain that it was going to be just what I needed, based on their assurances. After returning from my trip I rented a bucket truck and installed the unit per the instructions. Everything about the unit tested out as installed correctly, and working, but there was no increase in signal at all unless I was within a few feet of the inside antenna. Even then, it was barely enough to make a call. I contacted support and when I gave them the same readings that I had previously given to the sales side, they told me that the system was not going to do any better than that. The suggested that I rent another bucket truck and try aiming it in every possible direction to see if I could find another signal. They said that my return window had closed and that basically it was my problem now, not theirs. I called back and spoke with a second support person who basically said the same thing after walking me through the testing process. He added that the system requires a pretty strong signal in both quality and power in order to provide the advertised coverage inside your home or business.So, unless you want to be out a $1000 for nothing, do not buy this unit. That is unless you have a really strong signal already…. But then, who has that kind of signal and buys a $1000 booster? What a waste of my hard-earned money!

We ordered our 1st whole home unit 3 years ago. We can not get cell service without it. When you live in the middle of nowhere it’s a must. We discovered we could have installed it ourselves. It’s too easy! Just follow the directions. Installers pointed the o.s. antenna in the wrong direction. We got it to work better ourselves! Highly recommend!!!

We ordered the home complete version and thought we could self-install based on description/manual and online reviews. Installation requires a great deal of precision for antenna placement and also requires a pathway to route the cable from outdoors to indoors. We did the soft install and quickly learned that the antenna is very sensitive. The signal strength quickly dropped of someone walked on the deck, or if a breeze came by, etc. After spending several frustrating hours on self-installation, we contacted the customer service. It was very easy to speak with someone immediately but another frustrating part was that we could not get the technician through them for the version we bought. We were told to return the one we bought and order the version that has “installed” version. Other option was to hire someone from Best Buy Geek Squad etc. We needed this installed on a rural area where such technical expertise wasn’t available at all. Walmart is the only “superstore” they have within 50 mile radius.Sadly we had to return it and we decided to switch cellular network provider instead of trying to boost our existing cellular provider.This looks like a great product with good customer service. It is not an easy DIY product and should not be advertised as one.

Pros: Package arrived as described. Install was easy. Just follow the videos and instructions.Now to the Cons: I live about 15 miles south of town. Closest cell tower is about 7 miles or so from my house, it is an ATT tower. Service at my residence is ok, depending on where you are inside the house, you may have 1 bar 5G or 3 bars LTE. We also use a wifi pack for internet that works off cell service. I have a weBoost system in my truck that works great for cell service when you are in areas with little to no service. I figured I’d buy the Whole Home package and give it a try. WeBoost recommended installing an an called Opensignal, they (weBoost) also have an app for finding cell towers, I downloaded both. The Opensignal app doesn’t even locate cell towers in my area, it will show either green or red where service is good, but doesn’t show the nearest tower (worthless). The weBoost app doesn’t necessarily show the tower, but gives a compass direction to the closest tower. Once I installed the antenna on my roof, I used the weBoost app to locate cell signal. Which showed to point my antenna to the SouthWest. I hooked everything up inside as directed. I placed the inside antenna as close to the middle of my house as I could (this system says whole home 5,000 sq. ft., my house is around 2,200 sq. ft.). Plugged the system in and had green lights. Initially, I tested my signal beforehand with 1 bar 5G and reading of -105db (which according to their chart is good signal). Once everything was up and running, I tested the signal again, about 4’ from the inside antenna, boom! Had 4 bars 5G. Service on phone and Wi-Fi was incredible! Walked away from antenna in to a different room in the house about 40’ from inside antenna and boom! Back to LTE service. So, the theory of the 5,000 sq. ft. coverage is BS. Walked back closer to antenna and boom! 4 bars 5G. So, that test proved that this system ISN’T for a whole house covering 5,000 sq. ft. So, the next day I wanted to test the direction of the outside antenna, opened the weBoost app and entered all the info, boom! Compass pointed to the Northwest as the closest tower, really? Opposite direction and would explain why the service wasn’t that great the day before. So me being dumb, adjust the antenna to the new direction, and boom! Same crappy service as before. With all that being said, I really don’t believe this system is worth $900 and some change, to help boost your service. Now, maybe if you lived closer to town and not the piney woods of North Louisiana, this system would work great. Now, I’m stuck with a $900 system that offers no better service than the $500 cell phone bill I pay monthly. And, I never write reviews, but figured I’d give my opinion on this system, before someone else drops their money on a system that really doesn’t work as advertised. Buy and use at own risk.

So when I first started trying to solve my rural internet issues I was a complete novice and looked through the old channels to solve my issue. For cable internet I was going to have to pay $40k just to get the cable ran to my house. Yes FORTY THOUSAND DOLLARS!!! That obviously wasn’t going to happen. Then I looked into Satellite internet and that was unreliable and was going to be more expensive than it was worth. I had DSL available to my home but it operated at under dialup speeds…not an exaggeration. I had terrible cell coverage so that wasn’t an option either….or so I thought. I stumbled across the WeBoost Home Complete in vast internet searches and watched the few videos available. I decided to spend the money knowing that if it didn’t work (I was convinced it probably wouldn’t because nothing had to this point) I would return it and get back my money. After doing my initial set up I thought that it didn’t work at all and was disappointed. I retried the next day, semi modified my soft setup, but the one change was my wife was home this time. She has ATT, I have Verizon (free work phone). Turns out the signal I was boosting was an ATT tower not Verizon so I saw no gain. I had my wife helping with the decibel readings and she said an expletive once I powered up the booster. She saw her a gain of 30+ decibels on her phone and all the sudden had 5 bars of LTE coverage. THIS IS HUGE NEWS!!!! In close proximity of the indoor antenna she was getting 25-30 Mbps down and 30+ up. Needless to say that is a win. Over 100x improvement in our coverage. Now I am able to justify buying an LTE modem/router for our home use and pop in an Unlimited SIM for internet coverage for the home. I am beyond happy, thank you Wilson Amplifiers for solving our internet woes!Remember its a directional antenna outside so you may only get 1 tower which will only hit the specific cellular provider. In our case that is ATT.